Open Shifts

Open Shifts are shifts that need to be filled but aren't assigned to a specific person yet.

Creating an Open Shift

1. In the Schedule grid, look for the "Open Shifts" row at the top.
2. Click to add a shift like normal.
3. Publish the schedule.

How Employees See It

• Qualified employees (matching Role/Location) receive an alert: "New Open Shift Available".
• They can "Claim" the shift in the mobile app.

Approving Claims

• First-Come-First-Serve: If enabled in Settings, the first person to claim it gets it automatically.
• Manager Approval: If enabled, you will receive a notification to "Approve" or "Deny" the claim.