AdministrationAdmin Historical Reference

Resolving "Payment Failed" Notifications

Original reference date: 2026-02-02

Author: StaffrWorks Support

Historical instructions, not a release confirmation

Reviewed October 13, 2026: the original dated article is retained below as a historical reference. Its screen labels, provider actions, pricing and automation statements may differ from the released product. Do not use it as proof that a workflow is available or completed.

This error-code article was generated for a prototype. The code, severity and proposed fix are not verified production diagnostics. Do not repeat a payroll or provider write based on this reference; verify the recorded result first.

Automatic provider payroll hours export, AI scheduling and shift assistance, industry benchmarks and a certified HIPAA offering are unavailable. Training progress is not independent qualification evidence. Native apps have limited beta access; these articles do not establish physical-phone acceptance.

Read the original historical article (2026-02-02)

Error: Payment Failed

MessageCode: billing/charge-declined

Urgent Action Required

Your subscription payment was declined by Stripe. Features may be locked if not resolved within 24 hours.

Steps to Fix

Go to Settings > Billing.
Click Update Payment Method.
Check with your bank: Ensure "StaffrWorks SaaS" is not flagged as fraud.

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Reference Videos

Resolving "Payment Failed" Notifications

Error: Payment Failed

Urgent Action Required

Steps to Fix

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