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System AlertsAll Guide

Troubleshooting Error MOB-113: Mobile App Crash Failure

Last Updated: 2026-02-02
Author: StaffrWorks Support

Error MOB-113

Category: Mobile App Crash Severity: Moderate

Diagnosis

The system returned a MOB-113 error code. This typically indicates a failure in the Mobile App Crash subsystem. This is usually a client-side configuration issue.

Step-by-Step Resolution

  1. Identify the Context: Did this happen during a bulk operation?
  2. Retry Action: Wait 30 seconds and attempt the action again.
  3. Check Configuration:
    • Verify input data is formatted correctly.
    • Ensure no other admin is editing the same record.
  4. Common Fix: Clear your browser cache and cookies.

Advanced Debugging

If this error persists, export your Audit Logs and look for timestamp matches for MOB-113.

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