Skip to content
Documentation Menu
Back to Knowledge Base
System AlertsAll Guide

Troubleshooting Error AUTH-135: Authentication Failure

Last Updated: 2026-02-02
Author: StaffrWorks Support

Error AUTH-135

Category: Authentication Severity: Critical

Diagnosis

The system returned a AUTH-135 error code. This typically indicates a failure in the Authentication subsystem. This is usually a client-side configuration issue.

Step-by-Step Resolution

  1. Identify the Context: Did this happen during a bulk operation?
  2. Retry Action: Wait 30 seconds and attempt the action again.
  3. Check Configuration:
    • Verify input data is formatted correctly.
    • Ensure no other admin is editing the same record.
  4. Common Fix: Check your internet connection and try again.

Advanced Debugging

If this error persists, export your Audit Logs and look for timestamp matches for AUTH-135.

Was this article helpful?

Your feedback helps us improve.